My experience at Vancouver Music Gallery stood out - Mike explained technical details and things to look for, even taking the time to open the pianos to look inside, and playing different types of pieces on the different pianos. He drew technical and artistic contrasts between some of these, explained what he knew of the market and some of the background behind the piano company, and was all around very knowledgeable, helpful, and patient.
After we made the purchase and the move Mike followed up with us to make sure that it arrived ok, came to inspect it, and took some time to talk to us about how to care for the piano and what should happen next. Then the piano servicing was arranged.
All in all a great customer experience -- recommend!
Testimonial By: Edward Lam
Saturday 10 May, 2014